Most Frequent Medical Questions And Answers
01.
What is your cancellation/no-show policy?
We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. No-shows or late cancellations may be subject to a fee.
02.
Do you accept walk-ins?
Yes! We accept walk-ins. However, please note the wait times may range from 1 to 3 hours depending on availability.
03.
Do you speak languages other than English?
Yes! We strive to be accessible to all our patients. Our providers and staff speak multiple languages and are sensitive to cultural practices. Languages spoken include English, Spanish, Mandarin, Cantonese, Shanghainese, Korean, Bengali, and more.
04.
What if I am running late for my appointment?
If you are running late for any reason, please call us as soon as possible to let our staff know. We will do our best to accommodate you.
Most Frequent Cosmetic Questions And Answers
01.
Is there a consultation fee?
Consultations with an aesthetic consultant are free of charge. A consultation performed by a medical provider will incur an additional surcharge.
02.
How many treatments will I need?
The number of treatments you’ll need will depend on several factors such as age, gender, skin type, and tolerance level.
03.
Will I see results after the first treatment?
It can vary depending on your skin type and concern. Our consultant will provide a tailored treatment plan during the initial consultation. Generally speaking, we recommend a series of treatments performed at monthly intervals to see significant results.
04.
Does insurance cover my treatment?
No, health insurance will only cover treatments that prevent, reduce or treat health risks. Cosmetic treatments available at Metro Laser & Aesthetics focus on improving appearance rather than health.
05.
Do you have a payment plan option?
Yes, we accept CareCredit payment plans. Please visit their website for information and to apply. Current CareCredit customers are advised to manage their accounts through CareCredit’s Cardholder Online Portal.
